Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Payday Loans

Rise Up Lending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Reviews

Customer Review Ratings

1/5 stars

Average of 19 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngie R

    Date: 10/10/2024

    1 star

    Horrible f….. business, I took out a $1,000 loan in January and I’m being charged $6,597 for interest for this loan won’t finish paying till 2025! Already gave them more money than they lent me this is bs! I can’t get ahold of anyone there the number hangs up on me! This company is a joke and should be investigated. They are ripping people off and I would like to say I paid them off already a long time ago please help us!!!!
  • Review fromAlbert P

    Date: 09/26/2024

    1 star
    First of all I would like to give them zero Stars I have contacted them several times on my issue with no resolve my account information was changed on the contract and I never received the funds I have contacted them eight times and four times was told that they are escalating the issue up to a supervisor yet my information is still linked to a loan summary.
    They have allegedly contacted my bank and was told by them that the account information did not belong to me yet contract is not voided and is accruing interest daily I will refuse to pay any fees attached to this contract I feel that somebody is being fraudulent in their dealings and nine days later after original contact I have never seen any funds or my contract has not been voted.
  • Review fromEileen M

    Date: 09/23/2024

    1 star
    I would give zero stars if I could.
    When getting the loan I thought I would only be paying an extra 170 for interest. Turns out it's 32 payments of 125 which comes out to 4000 dollars. They are taking advantage of people who need help. Do not use this company as they are very much scamming people
  • Review fromKim C

    Date: 09/18/2024

    1 star
    Horrible business, I took out a $2,500 loan and I’m being charged $14,000 in interest. This company is a joke and should be investigated.
  • Review fromAaron V

    Date: 09/17/2024

    1 star
    I received an email from Rise Up Lending falsely stating that they will be processing a payment for an open loan I have with them in the amount of $66.88. After checking my credit report for all open credit lines, I do not have any such account on my record with Rise Up Lending, so I have to assume this email is an attempt at phishing.
  • Review fromMichaela I

    Date: 08/23/2024

    1 star
    When I called for a loan i was told 1.4%APR and that it would only be a little over my loan in total in payments and interest so i signed it and thought it was a good deal. When i went online to look at how much longer i had left on payments since ive been paying 88.20 every week since February i saw that in total they would be getting $5,549.38 outta me for a $948.42 loan and id be paying it off till april of 2025 and that my APR was 472.61%. Just today i also had a horrible customer service experience. My bank is having issues and the payment didn't go through so they called me (my bank didn't notify me of this) and said i owed 120 for a past due payment and when i said i saw where i was charged and don’t understand why it was reversed and I paid other bills and couldnt pay the 120 today they hung up on me.
  • Review fromKarin B

    Date: 08/19/2024

    1 star
    Predatory lending. Extreme interest rates with very little definition of terms prior to loan. Difficulty to find options to pay off. No online payment option.
  • Review fromRebekah F

    Date: 08/14/2024

    1 star
    Terrible organization, I took a $1200 loan and they take 347.22 biweekly from me since the end of June, I have currently paid them $1748.22 and they said I still have 10 more months before I pay off my $1200 loan! this is a disgusting, predatory, lending agency, do not go with them !!!!!! This is a disgusting, predatory, lending agency, do not go with them. They won’t even send me the terms of my agreement, even though I’ve requested it.
  • Review fromJames F

    Date: 07/01/2024

    1 star
    Predatory lending that makes it difficult to pay off. Loan terms were unclear and I did not get the money the day it said I would. Tried to cancel and was unable. Has cost me almost 100% interest to the amount of the loan in 2 months. The 800 number hangs up on me when I call in and there is not an option to pay online.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.