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Business Profile

Roofing Contractors

JCM Roofing & Painting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2022

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Oct. 4, 2021 I gave Julio ******* a check for $***** to re-shingle my home. After that date he called several times and left messages apologizing for the delay and promising to get the work done.

    When the work still was not even started by April of 2022 I called him. He promised the work would be completed by 5/20/22. When 6/15/22 arrived and there was still no sign of any work, I called him and told him I no longer wanted him to do the work and wanted my money back.

    Since then he has promised more than once to return my money (last leaving a message on July 11, 2022), but has not done so.

    Business Response

    Date: 12/27/2022

    Business Response /* (1000, 16, 2022/12/27) */
    Hello good evening sorry for take long time for answering but u was out the state. But please give me chance for January and I will pay you back. Thank you very much

    Business Response /* (1000, 16, 2022/12/27) */
    Hello good evening sorry for take long time for answering but u was out the state. But please give me chance for January and I will pay you back. Thank you very much


    Consumer Response /* (3000, 25, 2023/01/11) */
    The business owner has told me on more than one occasion that he would return my money by such-and-such a time, but has never followed through.

JCM Roofing & Painting is NOT a BBB Accredited Business.

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