Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Rock Shop

The Rock Shed, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rock Shop.

Reviews

Customer Review Ratings

4.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert T

    Date: 09/05/2024

    5 stars
    I have ordered several products several times. Great service great products.
  • Review fromJennifer M

    Date: 08/30/2024

    3 stars
    I have twice ordered from The Rock Shed in 2024. I am very happy with the material I received but there were 2 times that the order was not what I ordered. I was sent a sealed bag of what I thought was Sardonyx and that's what the label stated. When I poured out the bag of rocks, it was more than Sardonyx. It was a 5 pound bag of which only about 1 pound was Sardonyx. The rest were Black Onyx, Fancy Jasper and 1 Green Tree Agate. If the owner gets these sealed bags from Indonesia or wherever the originate from, he should at least open up the bags to see what is actually in them. I never get responses whenever I complain about the order. It is just very disappointing, to say the least.
  • Review fromDARRELL S

    Date: 03/25/2024

    5 stars
    I have ordered several items from The Rock Shed, including a tumbler, media, grit, and rock for tumbling. I have been very pleased with the quality of all items ordered; I have never been disappointed. Pictures depict the rocks as I have received them. Other sights I have received rocks that do not even look close to those pictured. While I realize there will be differences in all samples, I believe The Rock Shed does their best to represent their merchandise accurately. Highly recommend ordering from them. I have been tumbling for several years and ordered from several sights, The Rock Shed is one I check when looking for something new to try.



BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.