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Business Profile

Resort

Recreational Springs Resort

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/05/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Rented a side by side for 3 days charged my 1,900 dollars they have restricted areas that they have no way of telling you how close your getting to them but they have no mapping program in the machine and the rental guys is a real peach decides because we made a wrong turn which didn’t even go to a bad spot charges your card 530.00 extra hi-way robbery because the machine will tell them but they won’t tell you hey can’t be on that perfectly good trail. I will never ever mark my words rent from that place again or any person that I talk I will turn against that place in a heartbeat my buddy rented 3 miles away went on the same none dangerous trail and nothing was said. More than ****** at how the sneaky conversation went. They are charging an unreasonable amount of money and have put forth no effort to equip the machine with any type of warning system. Basically theft in my eyes

    Customer Answer

    Date: 10/08/2024

    he complaint on Recreational springs in lead South Dakota has been resolved thru the owner and myself thank you

    Sent from ******* ***** **********************

Recreational Springs Resort is NOT a BBB Accredited Business.

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