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Customer Review Ratings
Average of 2 Customer Reviews
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Review fromMatt S
Date: 11/15/2023
5 starsImpressed with this builder. They are not one to close and be done with you. They follow up and make sure you’re happy with everything! We’ve been in our house 4 years now and I have yet to have any issues or complaints. Great first home buying experience! Highly recommend, so much so that we’ve had other family members build with Boom Construction.Review fromRichard C
Date: 10/26/2023
1 starRichard C
Date: 10/26/2023
Boom builds poor quality and will not honor their warranty. Once they are paid Boom will tell you they will fix defects but repeatedly never show up.
Boom Construction and Development
Date: 11/06/2023
Dear Rick C*****,
We at Boom Construction, Inc. are truly sorry to hear about your experience, and we appreciate you taking the time to provide your feedback. Our goal is to construct high-quality homes and stand firmly behind our warranty services.
Upon review of your case, we have records indicating that our team made multiple visits to address the concerns you’ve raised. Unfortunately, during these visits, our employees were met with resistance and were instructed not to return to your property. We believe in maintaining a respectful and cooperative relationship with our clients to resolve issues efficiently and are disheartened that we were unable to complete the necessary work on your home.
We understand that miscommunications can occur, and we are eager to find a constructive path forward. We extend our hand once again in hopes of a civil dialogue that allows us to fulfill our commitment to service your home as per our warranty agreement. Your satisfaction is important to us, and we remain open to working with you to resolve these matters in a manner that is both professional and amicable.
Warm regards,
Ryan E**
Customer Relations Manager
Boom Construction, Inc.
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