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Business Profile

Building Materials

Glide-Lock Mfg, Inc.

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Glide-Lock Mfg, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Glide-Lock Mfg, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/27/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      See contract attached which he has not fulfilled. He answers whenever he wants in 1 and 1/2 years he is still far from finishing. He hires personnel that comes with materials and do the work with no supervision and others he requested we hire that are not yet paid. He is very irresponsible, and I know he is very capable of getting the job done. He was prepaid for the project. A project that he claimed he could finish in less than 6 weeks. He finished the interior walls, electrical hook ups, water was done with our assistance. Missing cabinets, counter tops, finishing work on pocket Doors, crown molding, backsplash in kitchen. All drawer accessories. No faucets installed, water heater, no attic insulation, water treatment, finishing in bathroom, toilet install, and pergola in back patio. Paid in full and it's been 18 months and still not done. I am very frustrated. This is our living space, and he has left it halfway. It's a non-livable structure. I am handicapped and 70 years. Please we need your help! He was unable to build the casita, so we hired someone else. We should have requested the money back, but he insisted that the job could be done in a few months. Two and half years later not done.

      Customer Answer

      Date: 05/30/2024

      Let's clarify that this second amended contract includes pictures drawn by Mr.  P***** With a payment of $$32,000 which he did not want to relinquish and insisted he would continue the work. The situation is the construction has gone from 3 months stated verbally to 13 months going on 14 and nowhere near concluded as stated on their response. Si I sent a letter to see if they agree. I can send letter which ***** sent which is not very friendly. Yet you will see that this amended letter is showing a $2000 reduction for interior work. Would BBB like if a I send copy of letter sent by ***** and letter sent by me?? 

      All we are requesting is to finish the casita, as per agreed to include the Pergola. They were a little hostile. We are willing to retire the claim if they finish in a reasonable time of 15 days. They want us to retire the claim ad I will not do that until this is resolved. I am willing as well toot receive for compensation on the difference of the 2000 USD since he put a second unit in, and installation work done by my employee. Additional $1300 USD. There is not much left, and he claims the countertops are ready to install but after the countertops there is much more work, he needs to complete to include the Pergola presented in the drawing. I will only then retire and change my comments to increase his workmanship to 5 stars....I can **** forward their response and ours if needed

    Glide-Lock Mfg, Inc. is NOT a BBB Accredited Business.

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