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Business Profile

Real Estate

Dunham Company Residential Real Estate

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/24/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved in around September 2022 when I moved in the bathroom ceiling was leaking and it took about three months for it to get fixed after calling the city of ***** ***** to make a complaint there was mold and bugs growing then after that ever since I moved in the AC has never been fixed The sliding glass door is shattered I have no screen doors on windows or sliding glass door on top of now recently my garage door has broke and fallen I have asked for a new garage they constantly tell me they will find me a new one still have not and as of today 4/21/23 and this has been broken since 4/11/23 I have noticed my garage has been broken into today and possible things stolen have not yet got a chance to go through everything that is in my garage to see if it is still there * ** *** *** **** ******** **** **** *** *** **** ***** **** ** there is a long list of things that I have asked to be fixed and have still not yet been fixed

    Business Response

    Date: 05/05/2023

    This complaint is not for my company.  My company only sells homes, we do not manage homes or apartments.

     

    I am not aware of this situation nor have been involved in anything that is described.

     

    As stated, that is not my company you are filing the complaint with.

     

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