We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tire Dealers

Bargain Barn Tire Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** bargain barn said my struts needed to be replaced and wheel alignment needs to be done. Paid 1400. Once replaced the original problem was still a problem. They said struts were defective and needed to be replaced again. After being replaced for the 2nd time the problem still existed and the alignment was off. After my 4th visit I was told to take it to the dealership. The dealership diagnosed a complete different problem and said bargain barn forgot to put a dust cover on one of the struts and verified the alignment was off. I called the manager **** at bargain barn and he was willing to talk to the owner to get me a refund and replace the missing dust cover as well as the alignment. This conversation happened on a Friday so he said call him Monday and he will know more and take care of everything then. Come Monday he said the owner was out of the country and all he could do is refund labor cost and fix the remaining issues. Scheduled an appointment for me on Tuesday at 3pm. I showed up Tuesday at 3pm and he had no idea who I was and acted as if we never talked about anything but the labor refund. He was already irritated about the refund. And once he refunded the labor he tried to dismiss me. When I mentioned the appointment for the missing dust cover and alignment he proceeded to raise his voice at me stating I was stealing money from his business already and that it's not even possible to order a dust cover alone and even if he could that he would lose more money through the labor of having to put the dust cover on. As for the alignment he said they were too busy to help me with that. He got angrier the more I tried to reason with him. I had a dust cover before I went to this shop and the mechanic forgot to put it on with the new struts. He seemed to think this was my fault and yelled at me about his mechanic being there for 25 years and he's already doing enough for me by refunding the labor cost of new struts that were never needed to begin with.

    Business Response

    Date: 10/02/2024

    There is a mix up here. South Dakota Motors has no record of selling a vehicle to a ***** *****. We also don't have an in house mechanic shop. We use local retail mechanics. This sounds really frustrating and you shouldn't be treated like this. I hope they take care of it. 

    Customer Answer

    Date: 10/02/2024

    The complaint if for **** bargain barn also known as **** tire barn center located on **** * ***** **** Sioux Falls, SD 57104

Bargain Barn Tire Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.