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Business Profile

Real Estate Development

MetroPlains Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/04/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was 100% moved out of my apartment at **** ****** in townhomes in Sturgis South Dakota ran by metroplane management anyway I was 100% moved out by the end of June well actually the first week of July and I took pictures and videos of went before I left her when I left I tried to meet with the management to do the walk-through with him multiple times but they weren't able to they say and so they did the walk through after I had moved so since moving I have reached out to them a few times they replied one time and told me that they were waiting to see how much damages were to let me know what my deposit refund amount would be. this was shortly after moving which like is it was the first week of July there since then I've reached out multiple times I've reached out by email and I have also left messages at the office and have not heard from anybody well today I did get mail from them and this and the post mark on the mail was a few days ago.

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