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Business Profile

Shuttle Bus

Shuttle Express SD

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/11/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the day pf April 4.23 I got picked up by a woman **** ***** **** who I noticed always drives in the red van she is the only one driving in that red van she came out to pick me an my family up she was helpful helping to pack our bags in vehicle but she decided to look into my bags at the items I was buying she also decided to take my other pack of white shirts that I had purchased seeing as how she helped me an my family in two the car with our bags an out of the vehicle! Away from that on the date of 05.9.23 this same ***** **** woman took me an my family to our daughters graduation she began to ask me if I I’m pregnant, how many children me & my husband has, & these questions keep being ask she has been shown visibly that I would like to just enjoy my ride & refrain from being questioned away from that this is my 5th time riding with her an every time except the first time I rode with her she has constantly QUESTIONED ME ANOTHER QUESTION SHE KEEPS ASKING IS IF IM PREGNANT * * **** *** *** *** ******* ******** * *** * ****** ******** & she has been a pest for the last two months thank you !

Shuttle Express SD is NOT a BBB Accredited Business.

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