We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electrician

Hall Electric, Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/16/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** from Hall Electric came out to repair an issue with the breaker in my circuit box because my kitchen lights and hall lights would not come on after a 3 day storm. He came and fixed the issue and was out there for about an hour and I dont know how long he was on his phone when I looked out the window and that was on Tuesday. On Friday, my dishwasher was not working.I went outside to check the Circuit Box and the breaker for the Dishwasher wasnt working. I feel as though ***** should have noticed this because he is a licensed electrician. When I called *****, he said that the breaker was fine because he would have noticed if it wasnt. And he said that it must have happened afterwards.But the lights were only out because of the storm so the same thing must have happened with the breaker for my dishwasher( the storm caused both outages). So I dont believe he was telling the truth because like I said he was on his phone. I shouldnt have to pay someone on a Tuesday and then pay them on a Friday for two issues within the same Circuit Box in the same week!Maybe I shouldve known But Im NOT a licensed Electrician!!!

    Business Response

    Date: 04/16/2025


    Dear BBB Representative,

    We appreciate you bringing this issue to our attention. We take customer concerns very seriously and welcome the chance to respond to the feedback provided by our customers

    On April ********, our technician was dispatched to the homeowners residence to address some lights that were not working. Upon our technicians inspection of the electrical panel, the breaker controlling the lights in question was found to not be functioning correctly. The breaker was replaced with a new breaker. The lights in question were fixed. No other breakers in the panel were tripped. The technician tested all the breakers for correct voltage and were functioning properly. 

    We understand
    that our customer mentioned the dishwasher is not working three days after our service.
    Its important to recognize that appliances can experience issues independently
    of any electrical work performed. Breakers can trip for various reasons,
    including issues with the appliances themselves, such as the dishwasher, which
    is not related to our previous visit.

    Sincerely,
    ***** ****
    Owner
    Hall Electric, INC.
    ************

    Customer Answer

    Date: 04/17/2025

     
    Complaint: 23201929

    I am rejecting this response because:
    I believe that ***** didnt notice that the dishwasher breaker was not working. I believe that 2 circuit breakers stopped working because of the storm. It happened because of the storm and he didnt notice it.  End of story. Have a blessed day!
    Sincerely,

    ******* *******

Hall Electric, Inc is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.