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Business Profile

Collections Agencies

Sharp-Jackson Collection Services, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/17/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with charter communication. I do not have a contract with sharp ******* coll s they didn't provide me with the original contract as I requested .

    Business Response

    Date: 09/18/2023

    We have not received any dispute from this debtor. If he sends us a dispute We will answer it. We have two accounts on this debtor and neither one has received a dispute.

     

    Thanks,

     

    ***************************

     

    Business Response

    Date: 09/19/2023

    Date Sent: 9/18/2023 9:18:45 AM

    We have not received any dispute from this debtor. If he sends us a dispute We will answer it. We have two accounts on this debtor and neither one has received a dispute.

     

    Thanks,

     

    ***************************

  • Initial Complaint

    Date:08/31/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted Debt collector asked for proof of the alleged debt specifically the alleged original application bearing my signature they have not been able to provide such proof to me therefore you are reporting misleading false account. Delete this unverified and misleading account.

    Business Response

    Date: 10/31/2022

    Here is the copy of the signed contract with my client *********** ************ and the loan request form showing his name, address at the time of this loan. his social security number and other information. The amount owed is $516.16. This is the first of any dispute with this debtor. If he had let us know of this dispute we would have sent all of this information directly to him. He chose to file a complaint with BBS without letting us or our client know about it, It is the same person and he owes the money.

     

    Thanks,

    ***************************

    Sharp-Jackson Collection Services, Inc.

    10-31-2022

     

Sharp-Jackson Collection Services, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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