We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Landscape Contractors

Picture Perfect Landscapes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Leslie L

    Date: 11/20/2023

    Beware of this company. The crews are good, and for major landscape projects, you will get Jasons attention, maybe, but for regular yard maintenance and customer service overall, there is nothing. Workers arrive on a more or less regular schedule. You get a no-reply email alert the day before. Service is charged directly to a credit card. There is no account documentation other your card statement. Weve used this company for well over a decade, and customer service has gone from unusual to grotesque. For a long time they had an online payment and account portal, where you could pay and see your history. The unusual aspect was that PPL controlled access by assigning names and passwords. About three years ago they closed the site, allegedly to build a new one, they told me when I objected to the direct charge model. My concern was being charged for unwanted work, and, indeed, that happened. Big time. I called ***** (accounts person) early in the fall to say that work other that cost more than $65 (weekly mowing/blowing) was not to be done unless I ordered it. Last week, the leaf removal crew while I was at work. When I came home, the street had grown a mountain of leaves and three guys were jockeying a second one out of the backyard. Charge for unwanted, explicitly prohibited work? $642.

Picture Perfect Landscapes is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.