Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Masters Roofing

Reviews

Customer Review Ratings

4.6/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAmanda P

    Date: 06/18/2024

    5 stars
    I highly recommend *************************** with Masters Roofing for anyone in the ******* area. ****** worked diligently and patiently with my insurance company to get them to pay. ****** kept me posted on what to expect each step of the way. He told me what I needed to do, and what he was working on on his end of things. When I went to pick out shingles, I thought it would be just a matter of picking the color. ****** took his time to educate on each piece that goes into the roofing process, what he recommended I upgrade, and which upgrades werent the best way to spend my money. I really appreciated him taking his time to explain everything. I walked away feeling confident. They were prompt starting my roof, finished the roof, clean up and everything in just over 12 hours. Two thumbs up for Masters Roofing and ***************************.
  • Review fromCARL A

    Date: 04/23/2024

    5 stars
    We are extremely pleased with Masters Roofing of *******. They were excellent in the entire process of getting our insurance company to replace our entire roof and repair inside damages. They called us and kept us informed of the entire process. The repairs were done on time and professionally. We love the look of our new house.Ask for ************* and *************************. They do excellent work.
  • Review fromDonna G

    Date: 03/12/2024

    5 stars
    Workers were very efficient. They did the job in 1 day and cleaned up the entire yard. The ****** kept us informed. The found a rotten board in the ceiling, and they replaced all the materials. I would definitely recommend them.
  • Review fromPatti W

    Date: 11/15/2023

    5 stars

    Patti W

    Date: 11/15/2023

    Masters Roofing was recommended to ** and they did not disappoint. *************************** was very instrumental in dealing with our insurance company and walking us through the process of choosing a new roof. Once we made our choice for a new roof, ************************* came over to organize the installation. Since our roof is so high, they even had to rent a lift for our project. Initially the project was going to take 3 days but with an extra ********* took 2 days. ****, the owner, and **** were here from start to finish and could not have been more pleasant to work with. The cleanup process was amazing as well and after they left we had a beautiful new roof. We truly enjoyed working with Masters Roofing and highly recommend them.

    Masters Roofing

    Date: 11/16/2023

    Thank you so much for taking the time out of your day to leave us such a nice review. Everyone who worked on your project spoke so highly of their conversations with you and how pleasant and patient you were with this job. A lot of folks dont realize how complex and messy this process can be but we strive everyday to do the best job possible and provide the best service we can for our fantastic customers like yourself. Thanks again for allowing us to help.
  • Review fromJennifer T

    Date: 07/18/2023

    5 stars

    Jennifer T

    Date: 07/18/2023

    We were recommended Masters Roofing, and I am was very thankful for their expertise and customer service. We had a wonderful experience with ******. Top notch communication and support in every way. He walked us through step by step with our insurance and the roofing process. Masters Roofing is very knowledgeable in their products and what is needed to ensure a roof will last. I highly recommend.

    Masters Roofing

    Date: 08/01/2023

    Thanks ********, We appreciate the kind words and enjoyed working on your project!
  • Review fromDDawson

    Date: 06/12/2023

    5 stars

    DDawson

    Date: 06/12/2023

    In this day and time, finding a company who delivers on what they promise is few & far between but Masters Roofing not only does just that but goes above and beyond.The process was made very simple and handled very professionally by our sales **** **************************** ****************** patiently explained all the steps, our options, and answered all our questions.From beginning to end, we were impressed.The crew that came out to install the roof? We would give them 10 stars if possible! They were amazing all 3 days they were here, we could not be more impressed.We HIGHLY recommend you call *************************** w/ Masters Roofing to get a quote when you need a new roof and experience the same quality work we did by the crew that installed it.

    Masters Roofing

    Date: 08/01/2023

    Thank you so much ******. ****** has been helping customers in ******* for over 10yrs and takes EVERY single project to heart. It is great to read these reviews and see individual performances highlighted. Masters Roofing has 2 standard's, Excellence and Integrity.
  • Review fromCh K

    Date: 04/04/2023

    1 star

    Ch K

    Date: 04/04/2023

    have a no soliciting sign clearly posted, but yet they still solicit. Stop doing this. Learn the law.

    Masters Roofing

    Date: 08/01/2023

    Every single one of our review's is a glowing 5 star for going above and beyond in our execution of work and quality of services with the exception of this one single individual, who we performed ZERO work for. What an enormous waste of time and energy to leave a great business a 1 star review because they possibly found a piece of paper with the services we have provided for literally ******+ homeowners, No door knocking, No spam phone calls, No annoying emails. If this homeowner/renter is ever in need of our services or our emergency response team please look elsewhere. For everyone else reading this please reach out for all your roofing need's and we will provide the best service in ******* (other than Chic-fil-a, obviously!)

    Masters Roofing

    Date: 11/16/2023

    We did not have an interaction with this person
  • Review fromDnD S

    Date: 02/11/2023

    5 stars

    DnD S

    Date: 02/11/2023

    Masters roofing did a wonderful job taking care of us. Their representative, *************, is very responsive. Not only did he ensure we got the work done, but he followed up to be sure we are satisfied. They were prompt, professional, and left everything clean and in order. Before the repairman left, he showed me pictures of the before and after repair to make sure I was satisfied and did not have any issues or questions. I highly recommend ** and Masters roofing.

    Masters Roofing

    Date: 08/01/2023

    Awesome. So nice of you to recognize ** and **********, they genuinely care about every single project and the homeowners happiness, which in our opinion, is becoming a lost trait in the roofing business. Hope to help out on your next project!
  • Review fromMelissa S

    Date: 12/18/2022

    5 stars

    Melissa S

    Date: 12/18/2022

    We just used Masters Roofing for a full tear off and roof replacement. ************* was EXCELLENT from start to finish. He took the time to explain the process from start to finish and answered any questions that we had. He came out to the jobsite and sent pictures of the progress. The crew came out and worked from sunrise until after dark. They took the time to address a problem area at the base of a valley and put extra flashing in that area to ensure that there would not be any problems in the future. I highly recommend Masters Roofing and ************* for his impeccable service!

    Masters Roofing

    Date: 08/01/2023

    *******, What an outstanding review! When my brother and I started this company so many years ago ************* was right there with us. His dedication to excellence and making sure the Homeowners expectations are not just met, but exceeded is ingrained in our company culture and upheld by every single employee. We are extremely proud of what we have all achieved together.
  • Review fromBonita S

    Date: 11/17/2022

    5 stars

    Bonita S

    Date: 11/17/2022

    I contacted Masters Roofing to come out to check my roof after several roof leaks. After sending out someone to check my roof ****** came to my home to discuss their findings. I reached out to my insurance company to let them know that I had contacted a roofing company who determined the causes of the roof leaks I had experienced. Upon filing an insurance claim ****** assisted me throughout the process. The insurance adjuster came out and also took a huge number of photos. Masters Roofing was even available to meet with the insurance adjuster onsite to point out their findings. The claim was approved. ****** then explain the next steps. He broke down the the entire process, from all payments, my out of pocket payment, all of the products that would be installed to me choosing the shingle color that best matched the color of my house. ****** kept in touch with me throughout the entire process. The materials were delivered and the team came out early the next morning and started and completed the job. They cleaned up and returned my home back as they found it. I then paid Masters Roofing the first payment from the insurance company plus my out of pocket cost. They then submitted the final documents to the insurance company and upon receiving the second check, I paid the final payment. THE RESULTS ARE BEAUTIFUL. I have already told others about Masters Roofing. ****** was the nicest person to work with. He made the process a very smooth one. Even afterwards when I had questions, he came by to check out my concern. He looked at roof and explained what I was seeing. He provided me with *************** and my paid in full receipt. My experience with Masters Roofing was great. This was my first time filing a roofing claim, ****** from Masters Roofing made the process very easy by explaining some experiences with other customers so I was prepared for how things could happen. I give them 5 stars easily. ****************

    Masters Roofing

    Date: 08/01/2023

    Thank you so much for taking the time to leave us a review. We are a true family business, My brother and I started this company from scratch and we started ****** at the bottom. He cleaned up job sites, made deliveries, installed shingles etc. Tirelessly working in every position to learn and understand the people and processes. ****** is my nephew and a genuinely fantastic "Kid" who cares so deeply about his homeowners and the products and service we provide as a company to make their lives better. Thanks again and hope to see you again in the future on your next project.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.