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Business Profile

Agricultural Services

Mid-South Farmers Co-Op

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Agricultural Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my vehicle Chevrolet Malibu 2012 Lt serviced there on December 7,2022 this the 1st occurrence the oil change should last roughly 3 to 4 months I had to take it back,due to my vehicle not having any oil at all in it slick tried to blame meone day this year 2023 which hadnt been 3 to 4 months they redid the oil change when I dropped it off I made sure they knew it was and issue from when they did my oil change because before Dec 7, 2022 I had no issue with my vehicle I called back today at approximately 10 a.m., and spoke with the manager **** to let him know my car didnt have any oil in it on the way to work yesterday it just quit on me, he stated they have no parts in fixing my vehicle when this company is the only that has touched my car Im reach out to better business because this isnt business this is wrong

    Business Response

    Date: 06/15/2023

    BBB

      I have when back and pulled the files on ************** car when we serviced her car on 7/21/22 mileage was ******* at that time, I informed her that the car bad oil leaks on the engine. Now when Ms.***** called me on 12/7/23 and informed me her car didn't have any oil in it and that we had left the oil cap off and she had to go buy a oil cap and put it on her self. I told her to bring it down and I would look at it. When ************** dropped the car off. I checked the car in and the mileage was ******* pulled it in and raised the hood and there was no oil cap in valve cover. I when ahead and done a ******************* with filter and purchase a new oil cap installed it cranked the car and it run fine. But still had the bad oil leak. She was not charged for this service  

    Business Response

    Date: 06/15/2023

    Date Sent: 6/15/2023 1:23:48 PM

    BBB

      I have when back and pulled the files on ************** car when we serviced her car on 7/21/22 mileage was ******* at that time, I informed her that the car bad oil leaks on the engine. Now when Ms.***** called me on 12/7/23 and informed me her car didn't have any oil in it and that we had left the oil cap off and she had to go buy a oil cap and put it on her self. I told her to bring it down and I would look at it. When ************** dropped the car off. I checked the car in and the mileage was ******* pulled it in and raised the hood and there was no oil cap in valve cover. I when ahead and done a ******************* with filter and purchase a new oil cap installed it cranked the car and it run fine. But still had the bad oil leak. She was not charged for this service  

Mid-South Farmers Co-Op is NOT a BBB Accredited Business.

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