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Business Profile

Cable TVs

Charter Communications

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

About

About This Business

Products and Services

This company offers telephone communication services including video and high-speed internet.

Years in Business: 32

Business Details

BBB File Opened:
4/16/1998
Business Started:
12/1/1992
Business Incorporated:
1/3/2017
Type of Entity:
Corporation
Alternate Names:
Renaissance Media
RMedia
Volunteer CableVision
Charter Business
Charter Spectrum
Time Warner Cable
Spectrum Cable

Additional Contact Information

Principal Contacts
Mr. Neil Smit, President/CEO
Customer Contacts
Mr. Neil Smit, President/CEO
Mr. Michael Henry, Customer Care/Escalation Mgr.
Ms. Vickie Mason, Customer Care
Ms. Vickie Mahon, Customer Care
Ms. Jana Brewer, Sr. Director, Customer Care Operations
Fax numbers
Other Fax: (731) 424-4257
Other Fax: (731) 352-3164
Other Fax: (731) 660-5658
Additional Phone Numbers
Other Phone: (731) 424-3290
Other Phone: (800) 372-8348
Other Phone: (731) 352-2273
Other Phone: (800) 955-7766
Other Phone: (888) 829-3018
Other Phone: (877) 728-3188
Other Phone: (636) 220-4714
Other Phone: (636) 220-4813
Other Phone: (636) 220-4801
Other Phone: (844) 757-2833
Additional Email Addresses
Primary: Email this Business
Additional Websites
chartercom.com
Social Media
Facebook

Additional Information

More Resources

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