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Business Profile

Diesel Engines

Choate Engineering Performance

This business is NOT BBB Accredited.

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1

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Review Details

  • Homer Thurl R

    Date: 10/18/2023

    Choates installed my A/C unit in 2021 and the technician who did the installation left the drain uninsulated with a "*" trap immediately prior to the down spout. I have made four attempts to call management which resulted in negative responses. Two different technicians assured me that they would report this deficient drain line to the management team. The * trap froze and burst in the winter of 2022 causing a leak in the attic above my bathroom which seriously damaged the ceiling. I have called Choates four times during the time of this problem and have been assured each time that Management would contact me regarding my complaint. Since management has neglected to respond, the conclusion that management is just a scapegoat that the technicians and receptionist have been instructed to use to get rid of legitimate problems reported by customers.

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