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Business Profile

Electronic Monitoring

AngelWatch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Monitoring.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    -We gave 90 days notice to AngelWatch to find training that they were responsible for finding before my staff needed it, in order to be complaint with state licensing protocols. AngelWatch received my money week after week to find out just yesterday that they couldn't get a training until after the new year. I am now down an employee until she gets her training. All trainings were supposed to be paid for through AngelWatch, now I am stuck having paid them and a bill for the training. -Told me I was disqualified from their program because I "lied on the application" when a mistake was already made clear to them in previous emails and fixed. It was a typo. They wanted nothing to do with talking about the issue.-Received $2,051.00

AngelWatch is NOT a BBB Accredited Business.

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