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Business Profile

Delivery Service

Dinner Delivered, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

This profile includes complaints for Dinner Delivered, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dinner Delivered, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/24/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been in touch with this company for three days in a row. I have used this company for years and have never had a problem until now. HOW do you let over $800 worth of transactions just sit pending? Contrary to what I was told by an employee, you CANNOT ORDER A DELIVERY UNLESS YOU HAVE MONEY IN THE BANK TO COVER THE CHARGE. I have read where they have switched credit card companies, how terrible they are and I agree. I was also told that after a purchase was made, the charge was probably “disputed” at the bank and that’s why it was never cleared. If you know how banking works, when you present a bank with a charge on your account that seems to be fraudulent, they INVESTIGATE it. They would have contacted this company and not let the charges sit there. Why wasn’t this caught before now? This is a terrible mistake on their end and has now left a single mom with over $800 missing from my checking. Well, actually, over $1600 because the charges were paid for THE FIRST TIME. I was told the account would be placed on hold so there would be time to investigate it on your end but THAT NEVER HAPPENED. The company took it upon itself to withdraw, without permission, 32 transactions in a row. I had absolutely NO time to get bank statements together. This is an issue with your company and you cannot illegally withdraw funds that have ALREADY BEEN PAID. Now I’m suffering the aftermath of your company. That is completely uncalled for and beyond unprofessional. I am sure this isn’t the first time this has happened. I would requested to speak directly to the owner, CEO or whoever is in charge of “overlooking” charges that have already been paid for. I demanded this be resolved ASAP.

    Dinner Delivered, LLC is NOT a BBB Accredited Business.

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