We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Night Club

Bar Watson

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Night Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have encountered what I believe to be a scam at a local bar and night club. On Saturday, July 13, 2024, Bar Watson charged myself and my friend a 20% service charge for closing our tab after 10pm. When I asked about this I was directed to three different people until I found the "bar manager" who informed me this is just common practice in Chattanooga. I told her I thought it should have to be posted. She told me it's in your receipt. I was never shown or given a receipt, and had to ask the bartender to print one. I was verbally told my total. My friend was also charged a 3% card fee but was not told she was going to be charged. She saw this after she asked for a receipt as well. Not only this, but I was verbally told my tab is $31, but the receipt shows it to be $30.69 meaning they're rounding up if you pay with cash, and stealing the change from customers. I paid with $40 and got $9 back, not $9.31 as would have been accurate. There is no placard or signage that says tabs closed after 10pm get a service charge. We had actually stopped ordering drinks after 8pm but were staying for a karaoke competition. The waiter quit coming around to fill our waters or sodas, and we had to go up to the bar when we left to tab out. If we had known there was a fee to simply have a tab open after 10pm we would have closed our tab after each drink ordered. The bottom line is, there is no signage for the service fee, there is no signage for the credit card fee, and correct change is not being given. And I was told all three of these are common practice and I should expect it in any bar in Chattanooga. That can't be legal, can it?

Bar Watson is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.