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Business Profile

Permanent Makeup

Highbrow Chattanooga

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Highbrow Chattanooga's headquarters and its corporate-owned locations. To view all corporate locations, see

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Highbrow Chattanooga has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Rita S

      Date: 11/15/2022

      Rita S

      Date: 11/15/2022

      Very disappointed in how my situation was handled. Unprofessional. Would never recommend. Beware!

      Highbrow Chattanooga

      Date: 11/17/2022

      Hello ****,
      We are saddened to hear you not receive the experience you were hoping for.
      We do try to go above and beyond for all of our clients. In some situations like yours, however, we recommend that for the sake of healthy skin and lashes that we remove extensions every so often to allow them to breathe and grow.
      In some instances lash extensions are not a good fit due the condition of the natural lashes. Our lash artist did recommend for you to allow them to take a break as there was a lot of previous damage and breakage due to your long history of extensions from before you had come to our studio. They did advise the extensions would not likely hold due to the weakened state of the natural lashes, as well as the heavy application of makeup and use of oil based products.
      We supply after care instructions and products for all procedures to get the optimal results. Unfortunately, some of our aftercare instructions were not followed and our artist did not feel comfortable moving forward with the service you were wanting.
      You did 'No Show 'your scheduled and confirmed appointment to fill in your lashes, or to assess situation for removal which we discussed with you at your previous appointment. After reaching out to see if you would be coming to your appointment ,we did still offer a complimentary removal to which you ultimately chose not to proceed with.
      We wish you the best in your journey.

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