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Average of 2 Customer Reviews
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Review fromStephanie E
Date: 05/07/2024
1 starStephanie E
Date: 05/07/2024
This company shows good face but will ultimately scam you at the end of the contract. After selling me a lemon truck they are trying to stick me with a bill of 17,000 dollars for repairs that I already had done. They are threatening to sue me if I do not pay in full, but they are the ones that breached the contract first and sold me a defective semi-truck.
Transport Enterprise Leasing
Date: 06/04/2024
Thank you for your feedback, Stephanie E. Ensuring customer satisfaction is our top priority, and we always take concerns seriously. Thank you for the time last week discussing the situation with the 2022 Freightliner and acknowledging the extensive use and resulting damages. It’s encouraging that we’ve reached a verbal settlement, and we truly appreciate your initial payment toward this resolution. We’re committed to working with you toward a full resolution and value your cooperation in this matter.Review fromCraig R
Date: 11/18/2023
1 starCraig R
Date: 11/18/2023
Transport Enterprise Leasing is a big rip off. Transport Enterprise Leasing take all your hard earn money from your escrow. They will send you a final accounting of your escrow that is not accurate.
When you call and try to get an explanation, they tell you to read the break down that is very confusing and show charges that shouldn't be on the report.
They work with inexperience people that try to should from the hip.
The accounting department need to be investigated.
Very poor customer service.Transport Enterprise Leasing
Date: 01/24/2024
Hello Mr. R******
We’re sorry to hear that your recent interaction wasn’t what you had hoped. TEL always strives to make your experience a positive one. We would like to discuss this matter with you further. You are a valued customer and we would like to take the time to walk through the case with you. Please contact us at your earliest convenience, and we look forward to hearing from you.
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