Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Appliance Repair

Raymond Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

2.17/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristy D

    Date: 12/10/2024

    5 stars
    What a wonderful experience. Tommy came out to fix my washer, and even though he had a hard time getting it apart due to the bolt being stuck, he kept on trying until he got it and fixed my washer good as new! He was prompt, called me on his way to the house, was very polite and did a great job. I would highly recommend Raymond Repair. I had no problems with them what so ever.
  • Review fromAnn D.

    Date: 06/26/2024

    4 stars
    A technician named Tommy came to my home to repair my Maytag washer. He did a great job, and was very knowledgeable and courteous. I am satisfied with the service he provided.
  • Review fromDruesilla L

    Date: 02/23/2024

    1 star
    We bought a GE Range from Lowe’s the last of November 2022. It tore up in August and was still under warranty. Raymond Repair came in September and said it was the control panel. They have scheduled 4 dates to come and repair one of which was Tuesday of this week. They still haven’t shown back up to fix the range. We hated to have someone else look at it as it would cancel the warranty so we have a new stove that does not work and unreliable people that do not do their job. Raymond Repair is there a less than zero. 000000
  • Review fromDruesilla L

    Date: 02/23/2024

    1 star
    We bought a GE Range from Lowe’s the last of November 2022. It tore up in August and was still under warranty. Raymond Repair came in September and said it was the control panel. They have scheduled 4 dates to come and repair one of which was Tuesday of this week. They still haven’t shown back up to fix the range. We hated to have someone else look at it as it would cancel the warranty so we have a new stove that does not work and unreliable people that do not do their job. Raymond Repair is there a less than zero. 000000
  • Review fromJoseph B

    Date: 10/01/2023

    1 star
    TERRIBLE TERRIBLE took a day off work to accommodate him for a warranty repair waited 2+ weeks they confirm appointment day before then showed up three hours before schedule time. i was not there getting medicine at pharmacy they did not call to say we are coming early did not call to say we're here early and then did not return any message i left. WORTHLESS WASTE OF TIME
  • Review fromJill O

    Date: 09/21/2022

    1 star
    Absolutely the worst customer service. I waited a week and a half for an appointment through my Whirlpool warranty. I called several times before the appointment to confirm they were coming as I had to request a vacation day to be available. They did not return my calls. The day of the service appointment they called to reschedule after I had taken the day off to be available for their service window of 9 am to 5 pm. I explained that that was completely unacceptable and expected them to show up for the scheduled appointment. The lady that I spoke to said they would be here for the service. They never showed up, nor did they call me. I called Whirlpool warranty to report this information. Raymond Repair put a note in with Whirlpool stating that they were unable to reach me. That was a complete lie. I was at home with the my cell phone on me the entire time. If I could leave no stars I would. Do not use this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.