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Business Profile

Heating and Air Conditioning

Baggett Heating & Cooling, Inc.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromJohn J

    Date: 07/07/2025

    1 star

    John J

    Date: 07/07/2025

    Unprofessional company that takes advantage of hard working veterans in the community. Any company that has to have a nonrefundable policy for not doing any services should not be in business. To take a 100.00 from a family that truly needs it from losing everything in the floods is so shameful and a disgrace to our community. Will recommend to all my fellow veterans and family to steer clear of this company: served over 20 years as a special operator and be thing we had they don’t is honor and integrity. So disappointing they no services rendedered and they feel just to keep someone’s money. Shame on Baggett HVAC.

    Baggett Heating & Cooling, Inc.

    Date: 07/09/2025

    I responded to *** ****** the evening he submitted his review. I have refunded the $99 for the service and was willing to remove his bad review from ******. I'm hopeful since I honored his request of refunding his money he will be willing to retract this bad review as well.
  • Review fromDonna O

    Date: 04/19/2024

    5 stars

    Donna O

    Date: 04/19/2024

    Awesome company. Pleasure to work with. Technicians were very professional

    Baggett Heating & Cooling, Inc.

    Date: 04/23/2024

    5 star reviews are always our goal! Thank you for your feedback.
  • Review fromRobert T

    Date: 08/09/2022

    5 stars
    Jesse came and explained everything about the new air conditioning system we needed. But he was not just a "salesman" as he came when it was time to install and was very involved in making sure everything was perfect. We are well satisfied. 😀

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