Reviews

Review Details

• Review fromAlivia W.

  Date: 06/09/2025

  1 star
  Horrible service. Cigarette burns on the covers and comforter and tub, stuff on the ceiling and walls, bad WiFi, smoke detector trashed, no one seems to be taking care of the property. Refrigerator/fridge holder trashed too, smells awful, no lock on bathroom door.

• Review fromCederrick H

  Date: 11/02/2023

  1 star
  I was done wrongful I let owner know that my wife and I was targeted by laser guns while approaching our vehicle we had purchased a room for 7 days but only stayed for 2 days I let owner know that it's unsafe for people to stay at the hotel so much criminal activity he told he will give my money back I said ok because he refused to put me and family in another room I called the police because I knew it was the right thing to do the owner told me I had until 11am the next day to exit the room I paid $425 and a $60 cash fee for 7days but only stay two he didn't refund me my money and he used discrimination toward me threatening to call the police on me when I was the victim in his hotel the whole time.

• Review fromKen S

  Date: 03/24/2023

  1 star
  at roadway I have had them cancel my reservations, to not honor price. like now I'm staying I made reservation as usual and the owner let me know that no if I make reservation I check out at 11 come back after 2 to honor rate $74 w/tax if I want to stay over no reservation will be honored! and I pay 79.99 witch comes out to 93 so because I want to stay here and been loyal I get to pay 20 dollars more then anyone. even quoted a person on the phone 69 while standing in front of me, I pay cash even at 62 plus tax 74 dollars that's all I pay but if I use my points then 150 dollars cash deposit is required.? This is ridiculous so pay cash 74 no deposit but if I use my points they raised now 150 dollar deposit, they do not offer late check out period this also mean 11am i do mean 11 not 11:01 they will call at 10:50 to inform me not 1 minute after 11 period doesn't matter if I'm diamond, iv never been offered a single upgrade period. Roadway also realized that I make my reservation for that day around 8am so I noticed the rates would go up on the website for the roadway inn early in morning but if I tried to make another reservation after I paid and stayed over 30 minutes later, there rates when back down they literally changed there rates in the choice system just because of me, thet raised there points 8,000 to 12,000 because i was earning a free night every 7 days very poor practices for loyal guest who actually enjoy there hotel they are the only hotel in this area and choice that still offering no breakfast period due to pandemic the lobby has not been open to the public in 2 years you use a window the lobby you can clearly see is used for plants and piles of storage!!! mean and rude and argumentative and If you do you will be kicked out and do not rented! As a matter of fact if I report this I have no doubt I will be invited not to stay here anymore.