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Business Profile

Motels

Winners Circle Motel

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/12/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 11th, 2023, I noticed a bed bug in the bathroom, a few minutes later I seen another. I had been staying in the Winners circle motel for a few days with my almost 8 month old daughter. I hadnt realized the issue until today, and Im not sure how I havent considering the size of the bugs. I just woke up at 1am on the 12th of December to find one attempting to crawl on my daughter. I stayed here because the price is cheap and I needed to be in *********** for a few days for personal reasons. I am disgusted by the state of this hotel. There should be absolutely no reason it is still up and running. Horrible service. Housekeeper never comes around to switch out my towels or hand out toilet paper either. Carpet is gross. Im assuming bedding hasnt been bought us years. Brought this issue up to the owner and he completely denied it, invalidated my statement. I would like a full refund or for this business to be either gutted and remodeled, or shut down all together. Its not okay.

Winners Circle Motel is NOT a BBB Accredited Business.

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