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Business Profile

Non-Profit Organization

Mikaela's Mutt Motel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business has been taking animals from animal shelters and using them to falsely beg for donations and money to pay off their vet bills even though their tax documents dont reflect the amount they are said to of owed. Their vet is on their board of directors and takes most if not all of the vet cases. When asked about said events on social media, she blocked everyone and deleted the comments. She also SEARCHED MY HOME ADDRESS AND FOUND MY SIBLINGS. This lady is a fraud labeled as a nonprofit.

    Business Response

    Date: 04/23/2025

    Ms. ***** and all parties that participated in the brigading attack against our business were, indeed, banned from our ******** Page. We also conducted a public records search after Ms. ***** contacted the Rescue expressing interest in adoption. Public records checks are a standard procedure as part of our adoption screening process. The concerted attack on our organization from Ms. ****** her family, and an employee of the local animal shelter was not going to be tolerated so we squashed the situation by banning everyone involved. 

    If Ms. ***** wants our taxes "looked into," then she is free to do so herself at **************************************************************************** by opening the "Transparency" tab and reviewing our Forms 990 and our Statements of Activity. For her convenience, I have also attached our most recent (2024) Form 990. Part IV will show her that, in fact, no one profits from our non-profit organization's operations. Schedule O will show her that we spent $26,151 on ********************* in 2024. 

    Ms. ******* complaint is baseless and it is our belief that Ms. ***** is attempting to weaponize the BBB complaint process to cause harm and damage to the reputation of our organization.

Mikaela's Mutt Motel is NOT a BBB Accredited Business.

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