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Business Profile

Moving Companies

Boundless Moving and Storage, LLC

Reviews

This profile includes reviews for Boundless Moving and Storage, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Boundless Moving and Storage, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromJames S

      Date: 06/23/2025

      1 star
      This is absolutely tragic. What this company is allowed to do. They quoted me $700 fee to move me 50 miles and place my one bedroom belongs in storage. M*** the owner of boundless movement in storage in Cleveland use a typical scam that I was unaware of this is how this plays out they call you and give you an hourly rate and then once they have your belongings, they bill you for a weight rate I was quoted $700 to have my furnishings picked up and taken to Cleveland 50 miles. They are trying to bill me almost $4000. That is extortion. I cannot budget that but it’s clear. I have been victimized by a scam and I can’t get my furnishing. I’m living out of a motel room. I’m almost 70. I’ve been fighting cancer for 17 years and I’m living in a motel room $200 a day. It seems like this guy can go unchecked which is absolutely ttragic seems sure nobody out here that can stop these scam artist or they just don’t care
    • Review fromKrista H

      Date: 07/20/2023

      1 star

      Krista H

      Date: 07/20/2023

      NOT HAPPY AT ALL. I received awful customer service when I called to voice my concerns about our unfinished move. After MANY unreturned calls and unresolved issues, I had to call my husband home from an Army Station 4 hours away to help me finish the move. Lack of communication on the day of the move resulted in missed items left in the home AND a mess of packing supplies left spread about by the movers. The movers themselves were very personable but missed KEY instructions about the move. I thought I was going to be taken care of since I was left to finish the move by myself but ended up with a ton of work to do that I couldn't accomplish by myself. I hired a packing and moving service for a reason and paid a HEFTY price for it but was left hanging high and dry. I would not recommend this company to anyone who is depending on a service to deliver what they say.

      Boundless Moving and Storage, LLC

      Date: 07/21/2023

      As a company, we work hard to provide excellent
      service, from start to finish. We are a reputable company that takes care of
      our clients, and work to correct any issue for which we are responsible. Moves
      go smoothly when the customer is present and available to answer questions and
      confirm satisfactory work at each stage.



      We agree
      communication is key and are proactive in this area from estimate through end
      of move, and beyond when necessary.

      On both days,
      after giving initial instructions you were not present to confirm key portions
      of your move. Multiple calls were placed before their phone calls were answered
      or returned.



       On the day of packing, when our team prepared
      to do its required walk-through with you to ensure all items in need of packing
      were packed, you were not present and unreachable via phone. They called in for
      authorization to leave, which was granted after a period of 30 minutes of no
      contact with the customer had expired. Packing supplies were left in case there
      were more items to pack once our team returned to load items the next morning.



      On the day
      of your move, you were not present beyond the morning walk-through, and our team
      had difficulty reaching you via phone when they had a question or information
      to share with you. Our team followed the instructions provided to them, and
      items left were due to their inability to reach you for clarification.  Had you been present or available, we could have clarified
      any issue during the move.

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