Reviews
Customer Review Ratings
Average of 18 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBill S
Date: 10/05/2023
5 starsAlltimate did a very good job, roof, windows, siding, and gutters. The crews that came out to do the work were all very considerate and professional. The folks in the office and the salesman helped me pick out great products and colors. The only knock would be that some of the siding pieces were missing from the initial delivery, but everything else was smooth.Review fromGalen H
Date: 05/25/2023
5 starsGalen H
Date: 05/25/2023
My metal roof was leaking in several areas. Dakota came out and checked the roof and made recommendations to fix the problem. The financing was great and the job was scheduled. Dakota and his crew came out and fixed the problem no more leaks. Very professional and great to work with. I would definitely recommend if you are having rood problems.
All-Timate Roofing
Date: 05/31/2023
Thank you for your review!Review fromWill R
Date: 04/20/2023
5 starsWill R
Date: 04/20/2023
A number one in sales, service, and install of our roof. Would highly recommend this company.All-Timate Roofing
Date: 05/31/2023
Thank you for your kind words!Review fromJay S
Date: 01/04/2023
1 starJay S
Date: 01/04/2023
Hade a leaking roof and called All-Timate because of the favorable reviews. Called 1st day and receptionist was polite and took my number for call back (Never called back). 2nd day I called again, the polite receptionist took my number and said someone will be in touch shortly (Never called again). 3rd day was a repeat of 1st and 2nd day except I did receive a call back from Candice. I was working and unable to answer the phone but called right back 60 seconds later and got her voicemail. This was December 12th that I left a voicemail and asked for a call back. My roof continued to leak but she finally sent me a text December 29th. So, my recommendation is to skip this company and find someone who cares about their customers' needs.All-Timate Roofing
Date: 05/31/2023
Dear Jerry,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered while trying to get in touch with our team. We understand the importance of promptly addressing our customers' concerns and regret that we fell short of your expectations. We have reviewed our processes and addressed the gaps to prevent such issues in the future. We value your feedback and would like to make it right. Please contact our customer service department to prioritize your case. We apologize once again and remain committed to delivering excellent service.
Thank you,
All-Timate Customer Support TeamReview fromDiane R.
Date: 12/03/2022
5 starsDiane R.
Date: 12/03/2022
Alltimate was an outstanding company. Candice walked me through the whole process of dealing with insurance as a tree fell and messed up part of my roof and gutters. Insurance was only going to pay for the roof and minimal gutter, soffit repair. Candice was able to speak with them and they ended up covering roof, gutter, soffit and fascia replacement with only my deductible and a small amount to pay out of pocket. My roof looks great and no more leaking gutters! Would definitely recommend!All-Timate Roofing
Date: 05/31/2023
Diane, thank you so much for leaving us a review! We are so glad you had a great experience and Candice was able to help you with your insurance claim! Thank you for your business!Review fromSteven S
Date: 12/01/2022
5 starsSteven S
Date: 12/01/2022
All-Timate roofing is an 5 star company. Great customer service and an outstanding crew that replaced the damaged area's on the roof , replaced missing flashing and done a great job installing the new roof.All-Timate Roofing
Date: 05/31/2023
Steve, thank you for your kind words! We look forward to doing business with you again!Review fromCindy N.
Date: 10/04/2022
5 starsCindy N.
Date: 10/04/2022
All-Timate roofing did a great job from
Travis giving us the estimate, signing the contract, talking us through colors, getting the work crew here and stopping by during the roofing process to check on the progress and the crew. We were kept up-to-date via emails telling us when materials would be delivered, the bin would arrive, and the roofing would start-they even started a day early. The workers were very nice, worked hard, long days and the clean-up was excellent. In fact, I remarked that this was the way a business should be run. They checked every box. Travis left a color chart with us for our perusal and we had paperwork in hand from day one with
phone numbers to contact them if needed. I would highly recommend them. Again, the work crew is to be commended for their work ethic. Calling their office yielded immediate attention to any concern.All-Timate Roofing
Date: 05/31/2023
Cindy, thank you for taking the time to leave us a review. We are so glad we met your expectations! We appreciate your business and your kind words!Review fromPeggy H
Date: 09/29/2022
5 starsAll-timate Roofing did an outstanding job on our roof and adding new gutters and downspouting. I highly recommend this company. Also, the whole staff is kind and supportive.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.