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Business Profile

Digital Media

Worldview Weekend Foundation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/24/23, World View Weekend charged $1,419.22 to my Citi MasterCard, ending in ****, for the following products: 1 ************** Countertop Gravity Water Filtration System; 2 ************** replacement filters; 2 5-gallon Emergency Fuel Buckets; 10 Folding Camp Stoves; 1 Rothco E.M.T. Medical Trauma Kit; and 2 Solo Stove 2 Pot Sets. At that time, Brannon Howse said on his radio program that his company would provide free shipping to help customers financially. If I had known that my products would take so long to be shipped, I would have gladly paid for the shipping myself, like I did for my 1-year's supply of emergency food. On 5/10/23, *** Ground delivered 1 5-gallon Emergency Fuel Bucket. On 5/30/23, *** Ground delivered 1 ************** Countertop Gravity Water Filtration System; 2 ************** replacement filters; and 1 ****** E.M.T. Medical Trauma Kit. I have yet to receive the rest of my order. After some time, I did inquire about the rest of my order through the phone, texting and email. At thar time, my cell-phone number was ************. In response, Brannon's wife texted me about various items being out-of-stock. Then when those items were restocked, I was texted that the items would be shipped out to me. So far, I am still waiting for my order to be completed. Because of harassing calls by some unknown person, I had to get a new cell-phone number; it's now *************. I also have a new credit card number, ending in ****. I had to close my credit card account ending in **** after I fell for a text scam. By mistake, I deleted the email which contained my order number. I have recently tried phoning, texting and emailing the business, but have gotten nowhere.

    Business Response

    Date: 09/12/2023

    Thank you for letting us know. Customer should be texting ************ to have this issue resolved. They must not be communicating with us on the correct number. We will see if we can track down the shipping issue with *** on this as this was shipped. Either way we will get this resolved and reshipped today. 

  • Initial Complaint

    Date:11/25/2022

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This businesses merchant code was attempting to charge money from my bank account. Several attempts were made to withdraw $0.01 appearing as "PURCHASE WORLDVIEW WE ************ **" Fortunately my bank recognized the charges as fraudulent. I have never had dealings with this business, and never heard of them until they were trying to steal from my bank account.

Worldview Weekend Foundation is NOT a BBB Accredited Business.

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