Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Senior Living

Jordan River Health Campus

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMargie W

    Date: 01/08/2025

    1 star
    ** started out great when we moved our mom into memory care. She was mobile and speech was good, her only issue was memory. Declining quickly within a couple of months we were told it was dementia progressing. The suggestion (later becoming demands) by ****** and admin that we provide 24 hr sitter in addition to the cost, psych evaluation, and hospice was overwhelming. Her issue were more urinary tract infections. After a 2 wk hospital stay for SRAIN RESISTANT UTI, SEPSIS, AND DEHYDRATION receiving IV antibiotics and a month rehab, we moved her to a new house type option care. She is walking again and speech is understandable. ** sold themselves as something they are not. Only they know their motives but our mom was not cared for as we were told she would be. Her falls probably saved her life getting her to the hospital with the proper diagnosis and care.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.