Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Collierville Auto Center

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromYessenia R

    Date: 03/30/2023

    1 star
    I bought a truck from this place, when I got it it needed a battery, replaced the battery and not even a month later, the transmission on this truck went out. Now Im out of my money, in which I have contacted an attorney. And since the truck was sold ASIS they told me they wont fix it. Dont buy from this guy unless you have a mechanic looking at the vehicle you buying. I dont understand why dealerships take advantage of people, we support trust this people to sell us a reliable vehicle, not a piece of s*** They ignored my calls and everything. Worse experience ever.

    Collierville Auto Center

    Date: 03/31/2023

    **********************, My name is ***********************, I am the Manager of Collierville Auto Center, I can find no record of your purchase, can you provide me with the name on the purchase agreement, I can be reached at ************ this is my direct Cell number. If you will reach out to me possibly we could come to a resolution of your problem.
  • Review fromAlicia B

    Date: 03/06/2023

    1 star
    They knowingly sold us a faulty vehicle. It broke down the same morning of purchase. Didn't even make it home. **** and **** didn't make a single effort and ignored my calls. This is by far my worst shopping experience ever. This is unjust, we paid in full. This wasn't a small purchase and they didn't fulfill their end of the transaction.

    Collierville Auto Center

    Date: 03/07/2023

    *****************, I have texted, sent ******** message, and called to try to resolve this, **** informed me that you were having issues, I was informed that you were having the truck taken to our shop at *******************************, my number is ************.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.