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Business Profile

Automobile Purchasing Consultants

Fast reliable auto sales llc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Automobile Purchasing Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/13/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased my first vehicle from fast reliable auto sales and I was sold a trade-in vehicle , I asked the seller if there was anything wrong with it he said no their mechanic topped it off and made sure everything was in line correctly. I get about 19 miles from the dealership and the car starts overheating . I called the dealership & the salesman that sold it to me told me bring it in , the whole time im wondering how I drive off the lot and it starts overheating , nowhere in the paperwork does it state that the car overheats so it overheating was a red flag immediately , I then proceeded to call the salesman at fast reliable auto sales . He blocked my number after multiple times declining my calls , I know this because the salesman has an ***** ****** , when you send a message on an ****** the message says delivered . None of my messages delivered but when I texted from my wife's number it delivered until shortly after he blocked her number also , I now have a car payment due on the 23rd of this month which is September and I also have $600 left to pay on the down payment before 30-50 days per the salesman , I told the salesman I have 600 to put down and he said he'll put me down for 1200 and I just have to give the rest before 30-50 days but I can't get in touch with anybody at the dealership and I also have no way to get the car back over their due to them not answering phone calls and blocking my phone number . I also got in contact with the "owner" but he let me know he's not the owner and to call a different number that was given to me , when I called this number I was told to call the owner at the number I called at first . So they are just giving me the run around and refusing to let me speak with anybody . My thermostat in the car also was sold to me faulty along with a coolant box that was cracked that I had to replace the first day and the crack was hidden under it so it looked as if the car was just fine .

    Business Response

    Date: 10/13/2022

    Business Response /* (1000, 5, 2022/09/14) */
    Car was a trade in and sold as is we don't have a repair shop and car was sold as is


    Consumer Response /* (3000, 7, 2022/09/14) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    I still have no way to contact this business and I haven't received a title , I would like the actual business owner to contact me unlike my past 3 attempts and get this issue resolved by fixing the car or giving me my $600 down payment back and taking the car back.

Fast reliable auto sales llc is NOT a BBB Accredited Business.

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