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Business Profile

Tree Services

AK's Complete Landscaping & Tree

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My mother who is a retired ER specialty surgeon and 94 years old, hired this company to remove trees. After the first day they asked for advance and unfortunately were given the entire $4000 and they never returned to finish the job leaving a horrible mess which kept her from walking around her property. She had to hire another company to complete which she paid. A month later the contractors from the ak landscaping came looking to be paid as ak had run out on them as well. The contractors thankfully did not want to sue.

AK's Complete Landscaping & Tree is NOT a BBB Accredited Business.

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