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Business Profile

Hot Tubs and Spas

SPA BUILDERS of TENNESSEE

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hot Tubs and Spas.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Paul S

    Date: 03/20/2024

    We bought a brand new Barcelona? top of the line Tub of from Spa builders in Crossville. They have a store in Ky also.
    They delivered our tub, I put water in it at least 2 weeks later.. It leaked as soon as I put water in the tub, I texted informing them at that time. I told them I just put water in and it is leaking. I have Water bill, texts and weather report, I can show no freezing temp.
    They came out replaced a manifold, left before it was filled and guess what it still has a leak. They didnt use clamps on the hoses only glue, maybe ok but clamps were on there from the factory.
    Then they sent stop leak for a brand new tub, that didnt fix the issue.
    They are saying they are done..$*** *ervice call to start.
    This tub has leaked from the 1st water I put in and still leaks now.
    I am not am idiot. I own 2 businesses myself, I know how things happen. We manufacture race car steerings and Computers. I dont let things freeze. I have had another hot tub for 34 years prior to this one, it had a leak at 33 years. We just wanted what we thought to be an upgrade.

SPA BUILDERS of TENNESSEE is NOT a BBB Accredited Business.

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