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Business Profile

Lawn Tractor Dealers

Master Repair

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2 guyz thieves north of town. had my suburban towed to them for dying on the side of the road with the instructions fix it.. and go over the AC. they claimed it was a sensor - ok fix it. **** plus later we picked it up running rough as a cob - I said so to younger fellow (I assumed employee as he came past me after looking at another car and went into the garage.) he merely shrugged his shoulders and kept walking. I drove it home thinking they must had fixed it, and it was stale gas from sitting waiting to save up the money for repairs after getting first tow to home or something before towed again to 2guyz . NOT the case... let them know so they said bring it back. this time they diagnosed it as bad head gasket - claimed with leak down numbers.. on BOTH heads -- so I am to believe both gaskets blew at the same time. reply was you need a NEW engine. hubby being a mechanic over years we know this is a lie if just head gaskets. so then they claim they scoped it and it was entire engine .... ok well how much to fix it. not fixable.... and they claim here's the big lie !!
    they said WE MUST have messed it up getting it out of there as it was running perfectly when they ''fixed'' it. NOTE it was running bad leaving as we said so at the time. so yet another company out to do folks over..

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