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Business Profile

Home Accessories

Nashville Wholesale Studio

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Nashville Wholesale Studio's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nashville Wholesale Studio has 3 locations, listed below.

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    Customer Complaints Summary

    • 8 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/25/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I did not authorize this company to take any money out of my account because I've never even heard of them my bank saw this charge and found it to be fraudulent and cut my card off due to this I have been sitting at home in the dark for 5 days because my electricity and my telephone service was cut off for no payment because I could not use my card so thanks to this company I'm still sitting at home with no access to money because they cut my card off now I have to go in and get another card this is not right I've never heard of this company and it messes up my credit as well

    • Initial Complaint

      Date:11/07/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have emailed this company several times about the item I purchased and they refuse to respond. I would like a full refund. I have included all my emails, dates and photos. I have problems with this company from the first day.

    • Initial Complaint

      Date:10/04/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed order of ready to press sublimation transfers and 3 packs of waffle towels. My total order was $146.32.I received the transfers but never received the 3 packs of towels which total $98.97.The order number was #***** and the date of the order was 7-14-2022. I emailed the company several times with no responds back.I would like to get a refund from the company in the amount of $98.97.

    • Initial Complaint

      Date:09/06/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order 8/27/22. Processing and shipping was 3 to 6 days however as if 9/6 product still has not shipped. Sent numerous emails, no response. Wish I would have read other BBB reviews before ordering as Im getting the impression company is a scam.

    • Initial Complaint

      Date:08/31/2022

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed my order on 8/22/22. They noted it would be 3-6 days to process. I check daily for tracking information, but there has been no updates. I have sent several emails asking for a status and they do not respond. Their website states there is no customer service over the phone at this time. They do not list a phone number. I had a bad feeling about this company after I read the other reviews on BBB and I believe this company is scamming people.

    • Initial Complaint

      Date:08/25/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order with Nashville Wholesale in Tennessean and the amount I spent was over 50 dollars. The order was place on 4 th of July weekend and I still till this day have not received any merchandise. I have contacted the company via their email and no response yet. Please assist me, it's not fair that there are companies like this taking advantage of people.

    • Initial Complaint

      Date:08/25/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have order tumblers on August 17, 2022 at 0853 in the morning. I have not received an email about tracking or anything. I have emailed this business twice this week, and nothing. I just want my products I have orders that need to go out.

    • Initial Complaint

      Date:08/02/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've placed an order on 07/10/2022 and have not received my item or shipping information. I've sent several emails inquiring about my order with no response. I have ordered from this company before with no issues but this time they are not responding and it has never taken almost a month for my order.

    Nashville Wholesale Studio is NOT a BBB Accredited Business.

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