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Business Profile

New Car Dealers

Tim Castellaw Toyota of Dyersburg

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Tim Castellaw Toyota of Dyersburg's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tim Castellaw Toyota of Dyersburg has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Elizabeth H

      Date: 12/12/2023

      Bought my ******************************* 2012 new. In 2023 it started leaking coolant. The mileage is *******. Took it in for them to check it and was told it would have to have a complete new engine. It would cost $12,000.00. No way was I going to do that. They charged me $163.00 to tell me that. I paid and drove it back home. I took it to a local mechanic for his opinion. Turns out it was just a line that was leaking the coolant. He replaced the line which ran under the water pump. That did take a lot of work to fix it. My total bill was $601.00. I feel that all the dealership wanted was for me to buy a new vehicle from them. If I had traded my explorer in and bought another vehicle from them they would have fixed the problem on it and made quite a profit at my expense. I will never do business with them again and I told all my friends to stay away from them too. Ive had others tell me they are crooks. I have the paperwork they gave me when I took it in for proof of what I was told.

    • Phillip L

      Date: 06/01/2023

      This is no longer Castallaw Toyota it is now Victory Toyota of Dyersburg. Id give them negative stars if I could because I was taken advantage of and lied to by what I found out was training manager who was training the new employees on how to do things. And the guy was a total scam artist he told me my upside down on my vehicle would be eliminated if I took out a loan thru one of their partners (Leaders credit union) I financed 28 k on what I later checked blue book online a Toyota kicks 22 that books out to a ***** k car that over 5 years Ill be paying over 46 k for a car not even blue booking out to 20. DO NOT TRUST THESE PEOPLE. I trusted a verbal agreement and got totally hosed.!go to *******,******* ********* anywhere but here cause they do not follow thru on verbal agreements and shady as a ****** tree! There are literally dirt lots I would trust more than this group at this point. If its not in writing and signed by a lawyer dont trust anything they tell you and read every thing you sign! I got totally jobbed and jipped. Veterans, dont go here especially if you have trust issues like I do your worst nightmares will come true, if your a good ******************************* I wouldnt go here either because they definitely in league with the ****** of **** because apparently thats all they did to me. They Im sure are going to post something below to save face. But I know what I was told and I know what actually happened I am 10k upside down STILL after being promised my negative equity would quote Be taken care of if I took their loan instead of the lower % rate from my personal bank. I wouldnt buy a stick of gum from these people much less a car among my regrets is that I actually have to go back here to receive my free oil changes because honestly I never wanna darken their dishonest door again!

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