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Business Profile

Building Construction Consultants

Three Boys Consulting, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired The Barn Store/Three Brothers Consulting LLC to build our barndominium. Unfortunately a lot of the work was initiated during *****. However, it was not the ***** restraints that posed the biggest threat. Everyone we worked with was difficult, seemed very unsure of what they were doing and when we asked questions, we were always met with defense. Toward the end of the build, we noticed a list of things that needed to be taken of. This list was sent to the company several times and nothing was fixed. As time went on, more and more has fallen apart. Currently, our porch is rotting because our overhang was installed in the opposite direction that it should have been. Not to mention, our electric is faulty and works off and on since we moved in 2 years ago. I am embarrassed that we trusted such an incapable team of people who were careless.

    Business Response

    Date: 06/11/2024

    This is *************************** the owner at The Barn Store. Im trying to reach ***************** to respond to her issues. I have researched within our company and my managers are telling me that they werent aware of issues with this build So I would like to reach out to The Nixs themselves and see if I can resolve their problems. *** attempted to call **** twice. Each time it goes to voicemail. However, her voicemail is full, so I have texted twice. If you can reach her, please have her call me at ***********. I am quite certain we can address all of her concerns and put this matter to rest in short order. Best regards ***************************.

    Business Response

    Date: 06/20/2024

    Good morning this is *************************** with three boys consulting LLCDBA The Barn Store. This is an update to the ***************** complaint. I have met with *********** and we have begun the process of addressing her concerns. At this time she is happy with what we are doing.the process will probably take 2 to 3 weeks. 

Three Boys Consulting, LLC is BBB Accredited.

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