Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Wheelchair Ramps

Amramp Nashville

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNatasha L

    Date: 11/24/2023

    1 star

    Natasha L

    Date: 11/24/2023

    If I could give them a one star I would the 21 year old that they have left to manage the company has zero people skills and talks to you as if you are dumb, when the company is called back to fix unsafe ramps they are rude leave trash and cigarettes on the ground as a veteran of the armed forces I can’t pick up after young men. They installed my ramp at such an angle my husband rolled down the hill and I hurt myself trying to stop him. I wish the VA would use better companies

    Amramp Nashville

    Date: 09/04/2024

    As happens with most companies, a newly hired employee appears to have the skills and credentials to represent in a professional manner but then acts differently once hired. The person this customer is referring to was immediately let go and replaced with a professional who meets Amramp standards. We have many 5 star reviews on ****** and are highly praised with the VA and other organizations. This one anomaly does not accurately represent our consistent delivery of high quality service and product to our customers. These unfortunate representations happen to most businesses at one time another. The differentiator is if a business lets it continue or takes immediate action to correct. We took immediate action to correct.
    Sincerely,
    Jon B****
    Owner
    Amramp Nashville

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.