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Business Profile

Tree Services

Trees Unlimited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Saw trees unlimited on line and on facebook. Spoke to Hector on 0ct 10th and he will be out later that day to give an estimate. Hector showed up and said it would be ****. Hector arrived on Oct 11th n had to leave early At that time he asked for payment ******n check * ***9 I questioned if he was returning and he said he left his equipment in the back yard. Hector and his helper showed up in the am oct 12th finished the job. After 5 pm that same day i tried the light in the barn nothing there or in my shed. The electric line goes from the house to the shed and it is right under the tree Hector cut. I contacted Hector at 5:38pm and said I have to get an electrician out. He responded at 7:26am.The electricians came out oct 13th and said they would have to come out another day to replace the line. Electricians came and worked on Oct 24th. I sent a picture of the bill to Hector and have never heard back from him to this day. Several phone calls and text messages.

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