We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Day Care

The Inn at Wolftever

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Day Care.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Andrea C

    Date: 06/19/2024

    Our family paid for our dogs to be cared for 10 days. Upon picking up our dogs, we were told that one of our dogs had been isolated in a room for 10 days straight. They also told us that my dog was weird upon arrival and that she refused to eat the entire time . They said they needed me to go to the room to get her. I did and she looked terrible. She reeked of urine and I just got her out of there. I got her in the car, she was so badly overheated she could barely breathe and we feared she wouldn’t make it home. Everytime she drank water she threw it up. It took two hours of us trying to cool her down to get her breathing back to a somewhat normal rhythm. She had lost 4-5 pounds which is 10 percent of her body weight. (She is a small dog) We also noted that the canned food we gave was not given to her daily as requested. (We had 9 cans that were never used and there should have only have been 4 extra in case they needed it) So they didn’t even give her fresh canned food in the morning and at dinner time during her entire stay. Her bed and toys were urine soaked. When we asked why they suggested that she attempted to bite And we were shocked because the only thing that we’ve ever seen from our Boston terrier was her trying to lick attack. Jumping to lick hands and faces) Anybody who owns Boston terrier knows exactly what I’m talking about. She is also turning 10 and losing her vision. We had nine people comment on how much weight she had lost in 10 days. We also recorded and videotaped her breathing for evidence if needed. When I asked why she was overheating they said they didn’t let her out the entire time so they don’t know. We paid for our dogs to be walked, put in two separate kennels that has both indoor and outdoor time, have their nails done, have a fecal test, and to be fed twice a day. What we got was neglect both physically and mentally. Food was withheld. There was no calls to us during her stay. The staff were rude. Please protect your dogs.

The Inn at Wolftever is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.