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Business Profile

Resort

Blue Bank Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dustin V

    Date: 04/09/2024

    When we were given the keys to our room and were informed that there was also a complimentary cook out between 6-6:30. (See lower section for this disaster) We made our way to our room and we opened the door only to be overwhelmed by the smell of some Fabuloso type cleaner smell. (It was bad enough that we left our door open for hours to help get rid of the smell.) The floor right inside of the door looked as though it had dried blood or some other dried substance all around the entry way. The rest of the floor had a greasy type feel where our shoes kind of slipped around. One of the dresser drawers was missing its k*** and it had an exposed pointed end s**** I went to plug in a cell phone charger just to find that the outlet directly behind the mattress didnt have a cover on it.(The bathroom)The shower had a used bar of soap in one of the corners, somebody elses hair in the tub section and a paint chipped shower curtain bar. During the complimentary cookout we got one beer each (12oz Budweiser) and were charged $22 with a mandatory 25% gratuity.TLDR: This place is AWFUL with dirty rooms and lack luster service! Ive never slept fully clothed and on top of a beds sheets before this place because of its filth. We left a day early with no type of full or partial refund. Please do not waste your money here.

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