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Business Profile

Tree Services

Rigsby & Son

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Rigsby & Son's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rigsby & Son has 2 locations, listed below.

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    • Rigsby & Son

      1265 Anderson Lane Joelton, TN 37080

    • Rigsby & Son

      1263 Anderson Joelton, TN 37080

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Richard D

      Date: 03/21/2023

      DO NOT USE!! They price gouge and take advantage of people in need after emergencies. They state they work with the insurance companies and within the industry parameters, and they don't. Working with the TN AG office currently, due to their unethical behavior and poor workmanship. Had to have areas of their work redone. Run form these guys! Should have zero stars!

    • Becky S

      Date: 10/08/2022

      I do not recommend!!! I called for estimate. They quoted an enormous amount. I planned on getting more estimates the next day. They couldnt do it for 3 more days, giving me time to do that and talk to my insurance company. I never signed a work order giving them permission to do the job. I was awakened the next day by chainsaw and the sound of a tree dropping onto my roof. By the time I got out, the tree was off the roof. They removed my fence with my animals in yard and bunched it up under the tree and dropped the logs on top of my fence. They broke 1 fence post and bent another. Now that portion of fence is ruined. They wanted me to tell ins co tree fell on it. I had pictures that showed it did not. Then they wanted to rip another portion of my back screen to insure ins paid for that whole side and not a panel. I was dumbfounded! When I didnt approve that, Stephen took this tool and put it in the small hole in the screen and said, "Well, Im gonna do this" then quickly ripped downward tearing the screen even more!!! I could have patched that area. I cant now!! Thats insurance fraud as is them doing more damage to my roof and gutters to try to increase what ins would pay. When they left, they didnt put the fence back up and I saw the damage they did to my property!!! Its horrible! I now have to pay someone to fix those things that were fine prior. My insurance company tells me they go into their office demanding a check. Its not up to ins co. They need to discuss with me. After I told them to produce a signed work order, haven't heard from them so they are going around me and harrassing my ins agent and his boss! DO NOT CALL THEM FOR EVEN AN ESTIMATE!! They are shady, pushy, liars who commit insurance (a felony). They overcharge on purpose!! I cant find a license to do business, and they wont provide one, so probably not bonded or insured either! I hope so, I'll be filing a claim with their insurance for damages! Make sure to ask for proof before hiring

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