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Business Profile

Truck Driver Training

Tri-Cities Truck Driving School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Truck Driver Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about Monday December 23rd 2024 the owner of tri cities truck driving school a one Matt ****** was using his business to sell **** Apple Watches, when confronted with the fake merchandise he refused to rectify the situation he stated that “if you come to my school I’ll refund you the money” and proceeded to threaten law suit if a complaint was filed with the BBB. I will not be intimidated into not filing a complaint so this business owner thief can continue to do this.

    Business Response

    Date: 01/09/2025

    As seen in the pictures attached, I gave an accurate description of what I had for sale. The description plainky states, "Everything is the exact same as Apple Ultra 2, except an app has to be downloaded on the phone for it to link to an iPhone." He replied, "When you said download the app. It sounds as if you mean the app store from Apple." He either didn't read the description well, or misunderstood. Keep in mind this was on my personal Facebook and not my business Facebook. The only reason we met in the school parking lot is because I don't meet strangers from marketplace at my house since I have a family. I would've gladly given the money back if it hadn't been opened. Before he asked for a refund he kept mentioning how he was going to American Job Center and would be enrolling in the school. I told him I couldn't refund him for the watch because it was open, but I would give him 200 back from the income if he ended up attending the school.

    Business Response

    Date: 01/09/2025

    I meant to attach this previously. Also, I meant to state that Logan has nothing to do with the watch. As you can see in his comments, this is his father in law, Kendal. I did not do anything wrong and I would like this dismissed. Thanks!

Tri-Cities Truck Driving School is NOT a BBB Accredited Business.

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