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Business Profile

Window Installation

Weather Tamer Window Factory

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Installation.

Complaints

This profile includes complaints for Weather Tamer Window Factory's headquarters and its corporate-owned locations. To view all corporate locations, see

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Weather Tamer Window Factory has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/22/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contract dated 11/04/2021 for roof replacement @ 619 Colonial Rd. SW Abingdon, VA by Weather Tamer, 1728 Old Gray Station Rd. Johnson City TN phone 423 582 4741, specialist in Window, Siding and Roofing, did not get completed as of this date. I contacted Mike Howerton, contractor, multiple times about the problem during 2022 and as of this date, no attempt to comply. The roofers did not complete the roofing job leaving the old singles on the west berm of the house and not replacing them with new asphalt shingles.

      Business Response

      Date: 01/09/2023

      Contact Name and Title: Mike Howerton
      Contact Phone: 14232824741
      Contact Email: [email protected]
      Pending weather conditions we will finish the week of 1/16/2023.

      Customer Answer

      Date: 01/17/2023

      (The consumer indicated he/she DID NOT accept the response from the business.)
      Today is the last day I was given to accept their proposal. As of now they have not come to finish roof. At the present time, As per their proposal , they have not called yet to make an appointment as their proposal expires this week Saturday 12:01 am.

      Business Response

      Date: 01/25/2023

      We will complete as soon as possible pending weather conditions. 

    Weather Tamer Window Factory is NOT a BBB Accredited Business.

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