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Business Profile

Career Counseling

Inspired Integration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Career Counseling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/04/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beginning 05.31.2024 (strategy call) I began meeting with Career/Life Coach, *** ************, with the hope she could guide me in the right direction for my career and life. I was laid off on 05.08.2024) due to my company's Reduction in Force due to the state of the poor economy. I found her via social media, so I reached out to her hoping she can help me with my career. When speaking to her, I told her the most important reason for me considering hiring her is helping me find a job through her coaching assistance, helping me taylor my resume to each job description and performing mock interviews with me ensuring I am ready to interview with companies and helping me get a job. She told me her services costs the client $5,000 for 6 months and $10,000 for 12 months. I told her before I would consider hiring her for my coach is I wanted confirmation I would receive a REFUND if requested from me to her! She told me she would REFUND me if at any time during our working together that I did not want to move forward with her. She also aligned me with two of her other clients, so I could ask them some questions about their experience working with ***. I decided to move forward with her after her confirmation I would be REFUNDED and also after speaking with two of her clients. Nature of my dispute - She did not fulfill the services she promised to me, so I am requesting a REFUND for the last three (3) meetings, 10.28.2024, 11.11.2024, and 11.25.2024. She knew how important helping me find a job was to me, yet she spent only 1/2 hour regarding tayloring my resume for job descriptions and spent about 20 minutes with me regarding Mock interviews. I requested a REFUND for the 3 dates indicated above and she is refusing to REFUND me. I want to be REFUNDED for these 3 dates. I do not intend to ever hire another Career/Life Coach based on how I have been treated by ***. I want my REFUND - please help.

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