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Business Profile

Fence Contractors

Superior Fence & Rail of Nashville, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Leslie H

    Date: 07/12/2024

    We had Superior Fence and Rail install a fence for our playground at the end of 2022. The process was smooth. Fast forward a little over a year and we began having sewer issues. After much investigation, it was found that when the fence was installed, they hit the sewer line and then filled the area with concrete. It was causing a back up with the sewer. We were quoted almost $6000 to make the repair. When I reached out to Tyler B**** to see if this might be a situation that would warrant a claim to his liability insurance, he did not respond well. First, he claimed there was a warranty but when I requested the warranty, he would not send it. I then followed up to ask for further documentation and all he said was that all utility companies had cleared the installation. He never provided me with a contract or a warranty. He would leave communication for weeks and I would have to constantly follow up. When I finally asked it he was willing to help, he curtly replied he would do nothing. He left our nonprofit childcare center with a bill of $6000 for negligence on their part. And no matter how much I tried to talk through it, he refused.

Superior Fence & Rail of Nashville, Inc. is BBB Accredited.

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