Reviews

Review Details

• Review fromAshley W

  Date: 07/09/2024

  2 stars
  **BEWARE OF THIS PLACE**
  My almost 2 year old contracted aspiration pneumonia from lessons. They are dangerous & reckless. They have no business teaching any child under the age of 3.
  *Firstly, we were told on the first day to hide so the kids can’t see the parents. We were told we would be kicked out if we didn’t abide.
  *The second day, I got my 2 year old from the pool and he was in full blown respiratory distress. I’m a critical care nurse- I am not saying that lightly. He was short of breath, having retractions, was having stridor/wheezing & immediately developed a wet sounding cough that he didn’t even have a hint of before lessons. He obviously did not go back to the pool the rest of the week.
  *Day 3, I observed poolside with my 5 year old. That’s the ONLY reason I’m giving this place more than 1 star. My 5 year old had a much better swim experience. Gareth S******* made the comment to my 5 year old that he “doesn’t allow kids to quit & he won’t be allowed back at this pool” when asking where his brother was. I obviously addressed this in an email, & Terri (Gareth’s wife) was very apologetic & said he would be put on a make up lesson list.
  I watched them dunk the littles over & over again while they were full blown hysterical. The kids that cried more got dunked more. I heard them tell a toddler that if he wanted to sit down (& stop getting dunked) that he would have to stop crying.
  At the end of class that day, they were throwing all the kids off the diving board to see if they could flip over to float on their backs. They were leaving them to flounder underwater for entirely too long. We’re talking a GOOD 7-10 seconds.
  -I emailed Sweetman’s again to make them aware of my son being diagnosed with aspiration pneumonia. I was not aggressive or ugly. I never asked for a refund. I WOULD have been interested in a second week of lessons for my 5 year old. I received zero response. We will never go back.