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Business Profile

Newspaper

Marshall County Tribune

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Marshall County Tribune's headquarters and its corporate-owned locations. To view all corporate locations, see

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Marshall County Tribune has 2 locations, listed below.

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    • Marshall County Tribune

      111 West Commerce Lewisburg,, TN 37091

    • Marshall County Tribune

      121 1st Avenue South PO Box 2608 Lewisburg, TN 37091

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

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    • Initial Complaint

      Date:08/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The Marshall Tribune newspaper sent a renewal notice in July 2023. I sent in a check for $36. My bank account shows that my check was cashed on July 14 2023 by ADQ-NT Classified East ********. It was announced later that the newspaper offices closed on July 15. There is no plan to reopen. They had to have known they were closing. It was very dishonest of them to cash checks when they knew they were closing. Now when I call the offices no one answers. There is a new newspaper that has bought them out called the Marshall County Post. The new paper says they are not honoring previous subscriptions since its an all new company. So where does that leave all of us who have paid for subscriptions? Do we just lose our money? I work very hard for my money. $36 may not be alot of money...but there is a principle here. I believe it was very wrong of them to accept money when they knew they were closing!! Any help you could provide would be very much appreciated and I thank you in advance.

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